Defining solutions and help people develop new habits by enable other people to have their own insights.
Think about thinking
let the other person do the thinking, stay solution focused, stretching people’s thinking, accentuate the positive, put process before content.
Choose Your Focus model: Vision, planning, detail, problem, drama
Listen for potential
clarity of distance (seeing people as their potential, not through our own filters or agendas)
Speak with intent: succinct, specific, generous
Dance toward insight: permission, placement, questioning, clarifying
CREATE new thinking: current reality, explore alternatives, tap their energy
Follow up: closing the gap between an idea and a habit
FEELING model: facts, emotions, encourage, learning, implications, new goal