Quiet leadership

Defining solutions and help people develop new habits by enable other people to have their own insights.

Think about thinking

let the other person do the thinking, stay solution focused, stretching people’s thinking, accentuate the positive, put process before content.

Choose Your Focus model: Vision, planning, detail, problem, drama

Listen for potential

clarity of distance (seeing people as their potential, not through our own filters or agendas)

• Speak with intent: succinct, specific, generous

• Dance toward insight: permission, placement, questioning, clarifying

• CREATE new thinking: current reality, explore alternatives, tap their energy

• Follow up: closing the gap between an idea and a habit

FEELING model: facts, emotions, encourage, learning, implications, new goal